Cesar Koirala spoke at ConV2X Decentralized Health on implementing AI at scale in a health system
How it works

From "the vendor says it's fine" to signed evidence in eight working days

Every HumanLens engagement runs the same five steps. The only thing that changes is who signs at the end: our expert for a single assessment, your own experts under ongoing governance.

1
Governed intake
Day 1
2
Testing
Days 2–4
3
Expert review
Days 5–7
4
System card & sign-off
Day 8
5
Ongoing watch
Ongoing engagements only
1Governed intake

Know what you are governing before you test it

We inventory the system, its owners and the people it affects, then tier its risk on a handful of dimensions reviewers can actually defend: domain, internal or external use, how many people are affected, whether it was built and tested properly, and whether it is deterministic or generative.

InventoryOwnershipRisk tierISO/IEC 23894
DomainHealthcare workforce
UseExternal
People affectedFrontline staff
Model typeGenerative (RAG)
TierHigh
2Accuracy and bias testing

Tested with the HumanLens test library

Classical models get accuracy and bias testing against your data. Generative and RAG systems get an evaluation set scored for accuracy and bias, plus a manual expert read of a subset so automated scores are checked against a human eye. Every run is logged, so the evidence exists the moment the test does.

AccuracyBias & fairnessRAG eval setsAgents in scope
Eval set · Run 3
AccuracyScored
Demographic parityScored
Hallucination checkSME subset
Expert note

"Answer cites the right pathway but omits the licensure prerequisite. Flag for remediation."

3Expert review

Scarce human attention, routed where it matters

Reviewers do not read everything. They read what the tier and the test results say they should: the high-risk calls, the failed checks, the edge cases. Findings are written up with the evidence attached, so the person who signs can see exactly why.

FindingsRemediation planNIST AI RMF mapping
Finding 01 · Accuracy within toleranceClosed
Finding 02 · Missing prerequisite in 4 answersRemediate
Finding 03 · No disparate impact detectedClosed
4System card and sign-off

One document your auditor, your board and your engineers can all read

The system card records what the system is, who owns it, how it was tested, what was found and who signed. Single assessments are signed by HumanLens's expert. Under ongoing governance, your own experts sign, because accountability belongs with the organization that owns the AI. The audit trail is generated, not assembled afterwards.

System cardEvidence packAudit trail
System cardSigned off

[SYSTEM NAME]

Owner · [NAME, ROLE]

Risk tier
High
Findings
3 · 1 remediated
Signer of record[SIGNER]
5Ongoing watch · Ongoing governance

Governance that keeps up with the model

Models drift, vendors ship updates and new systems appear. Ongoing governance keeps every covered system on a review cadence, re-runs the tests when something changes and keeps the system cards current, so the next audit is a print job rather than a project.

Review cadenceChange triggersPortfolio view
Career Pathway Engine
Current
Churn model
Re-test due
Editorial evaluator
Current
Ad tag generator
Vendor update
Hybrid RAG search
Current
+ New system intake
What you buy

One assessment first. Then keep it current.

Start here

Single assessment

One system, eight working days, fixed scope and fixed price. HumanLens's expert signs.

Intake, testing, expert review
Signed system card and evidence pack
Remediation plan
Price quoted on the scoping call
After the first assessment

Ongoing governance

Every covered system on a review cadence, priced per system. HumanLens supplies reviews and evidence; your own experts sign.

Everything in the assessment, for every covered system
Ongoing watch and re-testing across the portfolio
Portfolio view for your governance committee

Have your own reviewers and want to run the process yourselves? The governance tool our team uses is available to design partners. Ask us about access.

Security testing is not currently in scope. We assess accuracy, bias and fairness, documentation and accountability; we will tell you plainly when a question belongs with a security partner.